The purpose of the Nursing Call System is to facilitate communication between patients, visitors, healthcare professionals, and nursing staff.

At first, the doorbells were located in the hallways and operated by a lever or a system of wires and pulleys, but advances in technology made it possible to create full-fledged communication centers.

Sincron, the market leader, provides the Seven Plus System, which uses network cabling and features a hands-free function, offering a common technology platform for communication, organization, and hospital care.

Seven Plus offers:

• Interfaces with other systems, such as: DECT, fire alarm, billing system, etc.;
• Plugs with automatic shut-off;
• Complies with the VDE 0834 standard;
• A single device to control all functions;
• Water-resistant;
• It has a coating with antimicrobial properties;
• Card reader for simplicity, control, and management;
• High-quality sound for hands-free use with volume control;
• Management software with reporting and charting capabilities.
• A modular system that can be adapted to the hospital's needs.

Prompt, clear, and accurate communication makes the work of medical and nursing teams easier, increasing their ability to respond quickly to unforeseen events and emergencies.

Hospital architecture has been challenging concepts such as centralized nursing stations located far from patients, but this solution places even greater demands on the internal communication system designed for patient care, as healthcare professionals must walk through long, heavily trafficked hallways, which causes significant physical strain.

The integration of call and communication systems routes patient requests to nurses via a hands-free system, making communication fast and effective. The flexibility in call system configurations allows the hospital to choose a setup that is efficient and tailored to its needs.

Call Management

It is important for hospital administrators to monitor the performance of patient care. Having reports that show the exact time—down to the hour and minute—when calls were made and how long it took to answer them, as well as being able to track staff workload and identify which patients generate the most calls, provides important information for the hospital.

The system must allow users to configure call priorities and assign different audible alerts to those calls. In addition, in a more comprehensive configuration, it must allow for the notification of other teams, such as housekeeping, management, or maintenance, including via pagers or beepers.

Design and Functionality

Hospital design should be a key consideration when selecting a system, so that components integrate harmoniously while adhering to principles of functionality, ergonomics, and durability. The patient call button, for example, should be easy to operate and sterilizable—including by immersion—to prevent hospital-acquired infections.

Emergency

In the event of an emergency, the system must mobilize immediate assistance, as every second counts in such situations. The information must be relayed to the medical and nursing teams responsible for resuscitating patients via audible and vibrating alerts on their devices or pagers.