PRIVACY POLICY

SINCRON

Your privacy is very important to us, and we respect it, especially with regard to any information about you that we may collect through our website and emails, which we own and operate. Here you will find specific information regarding the collection, use, storage, processing, and protection of personal data of Users and visitors to the Sincron Portal, in accordance with Law No. 13,709/2018 (General Data Protection Law).

REQUEST FOR INFORMATION

We request personal information only when we truly need it to sell a product, and we do so only with your knowledge and consent, retaining the collected information only for as long as necessary to provide the requested product. There are two ways we collect your personal data:

• Registration: To become a User, you must register and provide your complete and accurate personal information. Currently, the required information is: FULL NAME, CNPJ, EMAIL, PHONE NUMBER.
  • SINCRON may verify the personal information provided and consult public entities, specialized companies, or databases, and is hereby expressly authorized to do so. The information that SINCRON obtains from these entities will be treated confidentially.
  • The User is responsible for the accuracy of the personal information they provide. It is the User’s responsibility to keep their personal information up to date at all times.
• Cookies aresmall files downloaded to your computer to improve your experience on the Portal and allow for the collection of information sent by the SINCRON server to the User’s computer in order to identify the User.Cookies are usedsolely for internal audience and navigation tracking and are never used to control, identify, or track a user’s preferences, except when the user violates a security rule or engages in activity that hinders the proper functioning of the website, such as attempts tohack theservice.You canfreely change yourcookiesettings in your browser’s configuration. Read ourCookiePolicytolearn more about this feature.
  
  

COOKIE POLICY

Users and visitors to the website acknowledge and agree that a system for collecting personal browsing data through the use ofcookies may be employed.

COLLECTION AND STORAGE

When you access the website or exchange emails, your basic identification information (e.g., email address, full name, company city, or phone number) is recognized by the platform. Based on this information, we can identify Users and visitors, as well as ensure greater security and a better experience while you browse.

SINCRON automatically collects and stores certain information about the activities of registered Users and visitors to its website and emails, which may include the URL from which they came (whether from SINCRON itself or not), the URL they accessed next (whether from SINCRON itself or not), the browser they are using and their IP addresses, the pages visited, the search keywords used, the sharing of a specific document, comments, page views, and other information that may be stored and retained.

Information is also collected to process transactions, such as the User's banking information.

The email address provided by a User or visitor who chooses to subscribe tothe newsletter will be collected and stored until the User or visitor requests to unsubscribe.

DATA RETENTION

The personal data of Users and visitors collected and stored via email is used for the following purposes:

• User and Visitor Well-being: to improve the product and/or service offered, to facilitate, streamline, and fulfill the commitments established between the User and the company, to enhance the User experience, and to provide specific features based on the User’s basic characteristics.
• Platform improvements: understanding how users utilize the platform's services to aid in business and technical development.
• Ads: Display personalized ads to the User based on the data provided.
• Commercial: customize the content offered and provide input to the platform to improve the quality of service delivery.
• User Profile Prediction: automated processing of personal data to evaluate platform usage.
• Registration information: to allow the User to access certain content on the platform, which is available exclusively to registered users.
• Contract details: to provide legal certainty to the User and Sincron and to facilitate the completion of the transaction involving the sale and purchase of products.

When we store data, we protect it, within commercially reasonable means, to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We do not share personally identifiable information publicly or with third parties, except when required by law.

Our website does not contain links to external websites that are not operated by us.  

The processing of personal data for purposes not provided for in this Privacy Policy will only take place upon prior notice to the User, and the rights and obligations set forth herein remain applicable.

The personal data of Users and visitors is stored by the platform for as long as necessary to provide the service or to fulfill the purposes set forth in this document.

You are free to decline our request for personal information, understanding that we may not be able to provide some of the services you desire. Your continued use of our website will be considered acceptance of our privacy and personal information practices. If you have any questions about how we handle user data and personal information, please contact us through the “Contact Us” page.

INFORMATION SECURITY

Personal data provided to SINCRON is stored in a secure database with restricted access limited to certain authorized employees, who are contractually obligated to maintain the confidentiality of the information and not to misuse it. SINCRON’s privacy policy is designed to ensure that no User information or data will be disclosed, published, or sold under any circumstances.

SINCRON is committed to implementing the technical and organizational measures necessary to protect personal data from unauthorized access and from situations involving the destruction, loss, alteration, disclosure, or dissemination of such data.

Credit card data is encrypted using “Secure Socket Layer” (SSL) technology, which ensures that data is transmitted securely and confidentially, so that data transmission between the server and the User is encrypted.

SHARING ALL DATA

User data is shared only with respect to posts made by the User.  

Personal data may NOT be shared with third parties. Third parties receive data only to the extent necessary to enable them to perform the contracted services.

With regard to third-party service providers, such as payment processors, please note that each has its own privacy policy. Therefore, we recommend that you read their respective privacy policies to understand what personal information will be used by these providers.

When you are redirected to a third-party app or website, you will no longer be subject to this Privacy Policy or our platform’s Terms of Service. We are not responsible for the privacy practices of other websites, and we recommend that you read their privacy statements.

CONSENT

By accessing the website to use the services and/or to provide personal information on the platform, the User and/or visitor agrees to this Privacy Policy.

By registering, Users and visitors declare that they are aware of and may exercise their rights to cancel their registrations and to access and update their personal data.

The User has the right to withdraw their consent at any time. To do so, they must contact us via emailat encarregadolgpd@sincron.com.bror by mail at the following address: Rua Manaus, 51, Moóca, São Paulo, SP.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, effective immediately; therefore, we recommend that Users and visitors review it frequently.

CONFLICT RESOLUTION

Any questions or disputes arising from this Privacy Policy shall be resolved in the City of São Paulo, SP, Brazil, and Brazilian law shall apply in full.